FAQs

If your gas fireplace insert is not working, there are a few things you can try before calling a professional:

  • Check to make sure the gas is turned on and the pilot light is lit
  • Make sure the thermostat or wall switch is turned on and set to your desired temperature
  • Check if the batteries in the remote control need to be replaced
  • Make sure the air vents on the fireplace are not blocked

If none of these steps resolve the issue, it’s best to contact a qualified professional to have your gas fireplace insert thoroughly checked out.

Yes! Gas fireplace inserts are installed in pre-existing, wood-burning fireplaces or an existing masonry fireplace and use the chimney to run venting for the unit.

Any homeowner looking to take their home heating to the next level or tired of the constant maintenance and hazards of a traditional fireplace will be over the moon with a gas fireplace insert. With their cost-effectiveness, easy maintenance, and clean burn, they are truly one of a kind.

We could throw at you our various awards for #1 HVAC contractor or wow you with our excellent warranties and 60 year legacy of customer service, but what makes us the right contractor for you depends on your needs.

  • Do you need an accurate estimate of the cost without hidden fees?
  • An efficient installation plan that’s communicated with you from the jump so you know what to expect?
  • A professional and knowledgeable crew who respects your home and knows what they’re doing, what to look for, and can diagnose issues?
  • A seamless install done in a day’s time?
  • A clean up job so everything looks the same prior to installation?

Overall, if a painless, quick, and complete job is what you’re looking for, then we’re the contractor for you.

This depends on several factors such as your home’s size, layout, insulation, and climate. This is why we always vote against DIYing an air conditioner installation. To ensure your unit is the right fit for your home and is safe, it takes experience and knowledge, which all of our air conditioner installers are trained in. We will perform an in-depth analysis to determine the size that will provide your home with the best cooling needs.

Installation costs for air conditioning units vary greatly depending on the size of the unit, type of unit, and other factors such as labor costs, taxes, and permits. Generally speaking, installation costs for a standard air conditioning unit can range anywhere from $3,500 to $7,000.

Yes! Washington utilities offer rebates for heat pumps because of the real energy savings they provide homeowners.

Yes, all of our heat pumps offer warranty options.

When we started as a family-owned business in the heart of Ballard in 1957, we had a vision of providing communities across the Puget Sound exceptional home services and products–rooted in excellent customer service. We’re proud to have continued this legacy the last 60 plus years and expanded to service most of Western Washington including Bellevue, Seattle, Olympia, Tacoma, and surrounding areas.

There are many factors that go into the overall cost of installing a heat pump in Washington state, including complexity, size, model, efficiency rating, brand, and type.
Here are some average prices for different heat pump installation costs in Washington:

  • Air source heat pump: $3800 to $8200
  • Geothermal heat pump: $15,000 to $35,000
  • Ductless mini-split heat pump: $1500 to $3500 (per zone)

Energy efficiency: Heat pumps are some of the most energy-efficient systems on the market. Using a heat pump instead of burning natural gas has been known to cut down on utility bills and save energy.

Cost efficiency: Since they use less electricity, heat pumps are generally cheaper to run and twice more efficient than electric furnaces and, in some situations, gas furnaces. Ductless heat pumps are a cost-effective option because they don’t require any ductwork or need a large central unit to install.

Year-round heating & cooling: Anyone living in the PNW will tell you that we experience the full gauntlet of seasonal weather conditions. Just with milder temperatures. In fact, it’s because of the PNW’s mild climate that many people move here. So when the temperature does get colder or hotter than we’re used to, we need a system that can bring us back to homeostasis.

Heat pumps are the clear winner when looking for one system to handle all of your heating and cooling needs because they’re two systems in one: an air conditioner in the summer and a furnace in the winter.

Rebates: You can make money when you purchase a heat pump. Washington utilities offer rebates for heat pumps because of the real energy savings they provide homeowners.

We get this question a lot, and rightfully so. Heat pumps are becoming an increasingly popular option for homeowners who want a system with high efficiency and low energy usage. In the long run, this means more savings for you, so we’d say the return on investment is definitely worth it.

For us PNW folk anticipating hotter summers down the line, we imagine many homeowners will get a jump on purchasing air conditioners or heat pumps to stave off the humidity–if they haven’t already. Which system is better? We’ll let you be the judge of that.